Domain Verification is Required
Issue:
Your domain (website, email and DNS) stopped working a few days after purchase or transfer in
Solution:
Search your email for the Domain Verification email and use the link to approve your domain information. Your domain will automatically return to a functional state within an hour of your validation.
If you can’t find the email, or if the link is expired, or you can’t access email because your domain is not functional, then use this link to open a ticket: https://ossds.atlassian.net/servicedesk/customer/portal/5/group/53/create/10062 and ask us to resend your verification email.
If you successfully verified your domain shortly after purchase or transfer in, then use this link to open a ticket: https://ossds.atlassian.net/servicedesk/customer/portal/5/group/46/create/10073
Summary:
When you purchase or transfer in a domain name, an automated email will be sent to you. You must validate your domain by using the embedded approve link. This must be done within a few days or your domain will become unusable.
Here is a sample of the email you will receive:
Subject: VERIFICATION REQUIRED - Please verify your domain name(s) as soon as possible
** Please note that failure to complete the process outlined below will lead to the suspension of your domain name. **
Dear Customer,
Please read this important e-mail carefully.
Recently you registered, transferred or modified the contact information for one or more of your domain name(s). ICANN requires all accredited registrars to verify your new contact information. You can read about ICANN's new policy at: http://www.icann.org/en/resources/registrars/raa/approved-with-specs-27jun13-en.htm#whois-accuracy .
yourdomain.com
In order to ensure your domain name remain active, you must now click the following link and follow the instructions provided:
https://approve.domainadmin.com/registrant/?verification_id=123456
Failure to follow the above link and complete this process will eventually lead to the suspension of your domain name(s).
If you have additional questions, please do not hesitate to get in touch.
Thank you for your attention,
OSSDS, LLC
If you did not receive this email, then we can manually resend the email.
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