Tickets, Issue Management, Collaboration, and Project Management

If you are your company’s POC and need access, please refer to your welcome email or call 505-378-6000 option 2 to enroll.


Do you need help?

This page contains information about multiple resources you can use to get help.

In addition to the support tools listed below, unregistered users can access publicly viewable articles about our secure data center products, our services or technology that has been deployed at your business location. Search our articles in the column to the right of this text.

Note: Please contact your company’s POC for access to non-public resources.

As a registered user, you can collaborate in your company’s Team Space and access other content that may be specific to your company’s configuration.

Open New Support Tickets or Update Projects and Issues

Access the Ticketing System to open or update an existing issue. E-mail support@ossds.com to create a new ticket.

Note: If you are not a registered user, your email will not be received.

Use Slack to instantly message our team 24x7


Coming Soon!

Telephone Support

Telephone support for sales, billing and technical issues is available 9AM to 5PM Mountain at 505-378-6000

Click Here to access the Ticketing System

Helpful Support Articles


All information contained on this page and in this database is the confidential
and the intellectual property of OSSDS, LLC.