{"xsrfToken":"1add7e46928a7a6b308e1aa047df853c3eee5510_lout","branding":{"id":"5","key":"ps","name":"Customer Support","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/7","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#ad5e18","headerLinkHoverBGColor":"#ad5e18","headerBadgeColor":"#ad5e18"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f13e919e-d71a-4bb8-9efa-6b3c4f6a59dc/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZTYxYTFjMy0yMWI2LTRmMjItYmNiMC1jMGVkZTRkNzFiY2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmYxM2U5MTllLWQ3MWEtNGJiOC05ZWZhLTZiM2M0ZjZhNTlkYyI6WyJyZWFkIl19LCJleHAiOjE3MzQ4MDQwNDcsIm5iZiI6MTczNDgwMzQ0N30.KB4B4vVW9v9FSPolZA-sAbAFiwOAVfBuZNcqhzL7xrg&client=1e61a1c3-21b6-4f22-bcb0-c0ede4d71bce&mode=fit","logoId":"f13e919e-d71a-4bb8-9efa-6b3c4f6a59dc","isLogoAvailable":true,"helpCenterTitle":"OSSDS Customer Support","sharedPortalName":"OSSDS Customer Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"OSSDS Customer Support","sharedPortalName":"OSSDS Customer Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#f07607","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/6688771e-5347-42e2-8575-9cf1d71649d0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZTYxYTFjMy0yMWI2LTRmMjItYmNiMC1jMGVkZTRkNzFiY2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY2ODg3NzFlLTUzNDctNDJlMi04NTc1LTljZjFkNzE2NDlkMCI6WyJyZWFkIl19LCJleHAiOjE3MzQ4MDQwNDcsIm5iZiI6MTczNDgwMzQ0N30.hlLWXaebkxWWK1r5rU30-2IwIyn9KQN5z-M6b7GkdK4&client=1e61a1c3-21b6-4f22-bcb0-c0ede4d71bce&height=300&mode=fit","bannerMediaApiFileId":"6688771e-5347-42e2-8575-9cf1d71649d0","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"ps","projectId":10008,"serviceDeskId":5,"name":"Customer Support","description":"<p>Questions and answers about products and customer support</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":true,"reqTypes":[{"id":"10079","name":"Ask a Question","descriptionHtml":"","callToAction":"Ask a Question","introHtml":"<p>Fill out the following form to contact us for general inquiries like technical questions, presale questions, quote requests, etc.</p>","icon":10320,"iconUrl":"https://ossds.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[46],"key":""},{"id":"10080","name":"Report Abuse of Address Space","descriptionHtml":"","callToAction":"Report Abuse of Address Space","introHtml":"<p>Please fill out the following form if you noticed any address space abuse from one of our sites.</p>","icon":10304,"iconUrl":"https://ossds.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10304","groups":[46],"key":""}],"reqGroups":[{"id":46,"name":"General"}],"orderMapping":{"48":[10073,10072,10071,10065,10064,10061],"49":[10064,10065,10071,10072,10073],"50":[10073,10071],"51":[10073,10072,10064,10063],"52":[10064,10066,10068,10071,10072,10073],"53":[10073,10072,10071,10065,10064,10062],"54":[10071,10072],"55":[10073,10072,10071,10067],"56":[10066,10071],"46":[10061,10069,10070,10071,10072,10073,10079,10080],"47":[10073]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"7d2aa245-356d-33cc-a403-63c5e52962fb","appLinkName":"","appLinkUrl":"","spaceKey":"SM","spaceName":"Customer Support","spaceUrl":"","isServer":false},"labels":[],"projectKey":"OSSDS","serviceDeskId":5,"kbLinkDomainURLs":["https://ossds.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"OSSDS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZTYxYTFjMy0yMWI2LTRmMjItYmNiMC1jMGVkZTRkNzFiY2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4MDQ2NDcsIm5iZiI6MTczNDgwMzQ0N30.mcol1Ie-z3RxXGMvV9E9kYPNBZuM5F0vRCRcaCE2OvU","targetCollection":"upload-project-10008","endpointUrl":"https://api.media.atlassian.com","clientId":"1e61a1c3-21b6-4f22-bcb0-c0ede4d71bce","tokenDurationInMins":20}},"reqCreate":{"id":10079,"projectId":10008,"form":{"name":"Ask a Question","descriptionHtml":"","callToAction":"Ask a Question","intro":"<p>Fill out the following form to contact us for general inquiries like technical questions, presale questions, quote requests, etc.</p>","instructions":"","icon":10320,"iconUrl":"https://ossds.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"Please tell us how we can help.","descriptionHtml":"<p>Please tell us how we can help.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10086","fieldConfigId":"10202","label":"Type of Inquiry","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10153","label":"Technical","selected":false,"children":[]},{"value":"10154","label":"Presale","selected":false,"children":[]},{"value":"10155","label":"Quote Request","selected":false,"children":[]},{"value":"10156","label":"Billing Request","selected":false,"children":[]},{"value":"10157","label":"Don't have a login to our services","selected":false,"children":[]},{"value":"10158","label":"Other","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]},{"value":"10000","label":"Blocker","selected":false,"children":[]},{"value":"10001","label":"Minor","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/5/create/10079","requestValidateBaseUrl":"/servicedesk/customer/portal/5/validate/10079","calendarParams":{"firstDay":0,"date":"2024-12-21T10:50:47-0700","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"7d2aa245-356d-33cc-a403-63c5e52962fb","appLinkName":"","appLinkUrl":"","spaceKey":"SM","spaceName":"Customer Support","spaceUrl":"","isServer":false},"labels":[],"projectKey":"OSSDS","serviceDeskId":5,"kbLinkDomainURLs":["https://ossds.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZTYxYTFjMy0yMWI2LTRmMjItYmNiMC1jMGVkZTRkNzFiY2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4MDQ2NDcsIm5iZiI6MTczNDgwMzQ0N30.mcol1Ie-z3RxXGMvV9E9kYPNBZuM5F0vRCRcaCE2OvU","targetCollection":"upload-project-10008","endpointUrl":"https://api.media.atlassian.com","clientId":"1e61a1c3-21b6-4f22-bcb0-c0ede4d71bce","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/5?xdm_e=https%3A%2F%2Fossds.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJkMmNiOWJhOGY3ZWNjNGQzNWJhZDljNzUxMjBhNDNlOTEyNGUxN2QyOTYwM2ZjMzViNmRhMGMxMjJjNzNlZWFkIiwiaXNzIjoiMjg0M2RiZjctMjNiNi0zYzI1LWI2MjMtYTZkYmEwZTgxYmMwIiwiY29udGV4dCI6e30sImV4cCI6MTczNDgwNDM0NywiaWF0IjoxNzM0ODAzNDQ3fQ.D9Ij-cDEnB0lEBhxlz8uJZt-j6W3uCOtm4k-ejZpd4c\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjI4NDNkYmY3LTIzYjYtM2MyNS1iNjIzLWE2ZGJhMGU4MWJjMCIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvb3NzZHMuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvb3NzZHMuYXRsYXNzaWFuLm5ldCJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiT1NTRFMiLCJpZCI6IjEwMDA4In19fSwiZXhwIjoxNzM0ODA0MzQ3LCJpYXQiOjE3MzQ4MDM0NDd9.xxnEchI5-O7QTawdwHy9DWTpYvQAMVfhJoipCg3n3AI\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://ossds.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://ossds.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"OSSDS\\\",\\\"id\\\":\\\"10008\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"OSSDS\\\",\\\"project.id\\\":\\\"10008\\\",\\\"servicedesk.serviceDeskId\\\":\\\"5\\\",\\\"servicedesk.requestTypeId\\\":\\\"10079\\\"}\",\n \"timeZone\":\"America/Denver\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://ossds.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}